Refund and Cancellation Policy
At RightCliq, we strive to provide a seamless service experience. However, we understand that cancellations and refunds may sometimes be necessary. Please review our policy below:
Cancellation Policy
- Customers may cancel a service request at any time by contacting our helpline at 888-400-9090.
- If the service partner has already visited the location before cancellation, a ₹200 inspection fee will be applicable.
- If the service has not yet been assigned or the partner has not visited, cancellation is free of charge.
Refund Policy
- Payments made for availed services are non-refundable.
- Service charges, inspection fees, and applicable taxes are non-refundable once the service is provided.
- In case of a failed transaction, the amount will be refunded as per the payment gateway’s policies, typically within 3 to 21 working days.
- If a service is not delivered due to an issue on our end, a refund will be processed at the discretion of RightCliq management
Broken Payment Transactions
- A Broken Payment Transaction occurs when the amount, including service charges and taxes, is debited from the user’s account, but the payment status is not updated successfully on RIGHTCLIQ’s system.
- In such cases, the debited service charges and taxes are non-refundable, but the remaining amount is eligible for a refund.
- Refunds for broken transactions will be processed by the bank as per RBI guidelines and may take 3 to 21 working days, depending on the nature of the transaction.
Rework or Refund
- If the issue is due to poor service quality, a free rework will be scheduled within 72 hours.
- If the problem cannot be resolved, a partial or full refund may be offered based on the complaint’s nature and company policy.
For any disputes or refund-related queries, please reach out to us
CONTACT INFORMATION
For any questions or concerns about these Terms, or if you need to contact us for any reason, please reach out to us at:
Email: contact@rightcliq.in
Phone: 888-400-9090
Address: RightCliq Concepts Private Limited, #569/4, 1st Floor, 24th Main, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru 560102, India.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any policies or guidelines referenced herein. Thank you for choosing RightCliq.in