Privacy Policy: Ensuring Your Data's Confidentiality
Last Updated : 26th Feb 2025
Welcome to RightCliq’s privacy policy
RightCliq Concepts Private Limited and its affiliates (collectively referred to as “RightCliq,” “we,” or “us”) provide web-based solutions that connect customers seeking specific services with professionals offering those services.
This Privacy Policy explains how we collect, store, use, process, and disclose your personal data when you access, use, or interact with our website (https://rightcliq.in) or our mobile application (‘RightCliq’) (collectively, the “Platform”). It also covers how we handle personal data when you avail of the services we provide through the Platform (collectively, the “Services”). The services offered by professionals through the Platform are referred to as “Professional Services.”
At RightCliq, we are committed to safeguarding your personal data and ensuring your privacy. To provide you with seamless access to our Services and Professional Services, we collect and process certain personal data as outlined in this Policy.
This Policy should be read in conjunction with our Terms and Conditions, available at https://rightcliq.in/terms-and-conditions.
By using our Platform and Services, you acknowledge that you have read and understood this Policy, agree to its terms, and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
For details on how this Policy applies to you, please refer to Section below.
1.Key Insights & Background
(a) Scope of this Policy:
This Policy applies to individuals using our Services or Professional Services. References to “you” refer to end users of the Platform.
By using the Platform, you consent to the collection, use, and disclosure of your personal data as outlined in this Policy.
(b) Updates & Accuracy:
We periodically update this Privacy Policy, so please review it regularly. To ensure accurate records, notify us of any changes to your personal data during your association with us.
2.Personal Information
RightCliq collects personal information to understand user preferences and enhance the quality of our services. Once you choose to share your details, we ensure that they are used solely to support and improve your experience with RightCliq. We do not sell, rent, or share your personal data with third parties. Through our website, you may request service details, schedule appointments, subscribe to marketing materials, participate in surveys, or apply for job opportunities. The personal details collected may include your name, address, phone number, email ID, payment details, contact preferences, employment history, and job interests. Additionally, we may request optional information such as demographics, personal interests, and customer experiences to improve our offerings.
3.Non-Personal Information (Cookies & Other Data)
When you visit our website, we automatically collect non-personal system information, including your IP address and browsing patterns. In certain sections of the site, personal details like name and email may be required for account access, order processing, and other online transactions. Additionally, we use cookies—small text files stored on your device—to identify returning visitors, understand browsing behavior, and enhance user experience.
Our website also integrates Google Analytics, a service provided by Google, to analyze user activity. Google Analytics employs cookies to collect data regarding site interactions, which is then stored on Google's servers in India/US. This information helps us generate reports on website performance, user engagement, and overall browsing patterns. Google may share this data with third parties when legally required or when acting on Google's behalf. However, your IP address is not linked to any other Google data. You can manage cookie preferences in your browser settings, though disabling them may limit certain website functionalities.
By using our website, you consent to the collection and processing of data as outlined in this policy.
4.Utilization of Collected Information
The information gathered is utilized for various purposes, including:
- Service Scheduling: Organizing repair visits and home-based service and maintenance needs.
- Customer Support: Addressing inquiries and resolving service requests.
- Promotional Updates: Sending offers and communications based on user preferences.
- Website Enhancement: Improving user experience through anonymous visitor insights.
Ensuring the Security of Your Information
We implement multiple layers of security, including physical, technical, and procedural safeguards, to prevent unauthorized access to your data. Our systems are secured behind a software firewall, ensuring isolation from external networks. All information transmitted through RightCliq.in is stored on a secure server. If you provide credit card details, they are encrypted and protected using industry-standard encryption technology.
5.Your Rights Regarding Your Personal Data
Access and Updates
You are responsible for ensuring the accuracy and currency of the personal data you provide. We strive to offer you the ability to access and update any incorrect or incomplete information, subject to legal requirements. To request a copy of your personal data or make corrections, email us at contact@rightcliq.in. We will respond within 7 working days.
Opting Out of Marketing Communications
If you receive marketing or promotional messages via email or WhatsApp, you can opt out by following the instructions provided in those messages. Please allow up to 10 business days for your request to be processed. However, we may still send you essential communications regarding your account or services you have availed.
Sharing of Information with Third Parties
We do not sell, rent, or share your personal information with third parties for their direct marketing or promotional purposes. However, any information collected about you or your device is used solely by RightCliq to improve our services,enhance your experience, and fulfill your requests. In some cases, we may share data with trusted affiliates and service providers who assist us with data analysis, usage tracking, website enhancements, and platform maintenance. Your privacy remains our priority.
We may share your personal information with RightCliq service partners to facilitate the services you request. Additionally, we may disclose your data to government authorities and their affiliates if required by law or legal obligations.
6.Children’s Online Privacy Policy
RIGHTCLIQ is dedicated to protecting the online privacy of all its users, including children. We do not knowingly collect personal information from individuals under 18 years of age, nor do we offer products or services directly to them.
In compliance with the Children’s Online Privacy Protection Act (COPPA), we ensure that no data is knowingly collected from minors. If you are under 18, please seek the assistance of a parent or guardian when using the RIGHTCLIQ platform.
14.GRIEVANCE OFFICER
If you have any questions about this Policy, how we process or handle your personal data, or otherwise, you may reach out to us, with your queries, grievances, feedback, and comments at contact@rightcliq.in
RIGHTCLIQ CONCEPTS PRIVATE LIMITED
569/4, 1st Floor, 24th Main, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102.
Email:Contact@rightcliq.in
Phone no:0888-400-9090